General conditions of participation relating to events and counseling services provided by ZHAW SML Career Services.
Services offered by ZHAW SML Career Services are for ZHAW School of Management and Law students and graduates (“Alumni”) of ZHAW SML Bachelor’s and Master’s degree programs up to six months following graduation (date of diploma). Students of continuing education courses (MAS, DAS, CAS, and WBK) are excluded from this offer.
By registering, the participant confirms that they have read and accepted these General Terms and Conditions of Participation.
The SML reserves the right to make changes to program content and leadership. The number of participants in a workshop or event is limited. Registrations for internal events will be processed in the order they are received. If a minimum number of registrations for an event is not reached, ZHAW SML Career Services reserves the right not to hold the event. Registered participants will be informed as early as possible if an event has been cancelled, and any participation fee already paid will be refunded.
For events organized by external companies, registrations will either be processed in the order they are received or individually selected by the company representatives.
Individual consultations offered by ZHAW SML Career Services are free of charge for ZHAW School of Management and Law students and graduates (“Alumni”) of ZHAW SML Bachelor’s and Master’s degree programs up to six months following graduation (date of diploma). Students of continuing education courses (MAS, DAS, CAS, and WBK) are excluded from this offer. Depending on the consultation format, documentation may be required in advance. The deadline for submitting documentation, as specified at the time of booking, is non-negotiable and must be adhered to. If the requested documentation is not provided within the specified time, ZHAW SML Career Services reserves the right to cancel the consultation appointment.
Invoices from ZHAW SML Career Services must be paid in full within 30 days of the invoice date.
Cancellations must be made at least two days (48 hours) prior to the agreed consultation date or before the event starts, using the ZHAW SML Career Services online portal. Otherwise, the full cost of the service will be charged for fee-based offers, or the no-show rule will apply.
If registered participants are unable to attend an agreed appointment for justifiable reasons (such as an accident or illness), corresponding proof should be provided. Official proof, e.g., in the form of a medical certificate, must be submitted to ZHAW Career Services by email no later than two working days (48 hours) after the event or consultation or immediately following recovery (48 hours). Email: career.sml@zhaw.ch
No-show rule for events, workshops, and individual consultations.
Registered students are obliged to attend booked appointments or cancel within the period stated on the platform, as specified in these General Terms and Conditions or as otherwise agreed.
Non-attendance, failure to cancel promptly, lateness, and leaving the booked service early without prior notice to ZHAW SML Career Services, the company, and/or the third-party provider will be considered a “no show.”
Every no show will be recorded by ZHAW SML Career Services and result in a written warning to the individual concerned. From two (2) no-shows within twelve (12) months, those affected will be excluded from ZHAW SML Career Services events, workshops, and consultations for nine (9) months. Individuals will receive formal notice of any exclusion in writing. ZHAW SML Career Services and/or the company representatives will consider any outstanding applications at the time of the exclusion on a case-by-case basis.
ZHAW SML Career Services guarantees that its services will be carried out professionally and in the strictest confidence. Although every possible care will be taken, ZHAW SML Career Services cannot accept liability for any consequences resulting from the information or advice given. ZHAW SML Career Services also accepts no liability for the topicality, correctness, completeness, or quality of the information provided, especially in the case of external links. The owners/operators of external websites are solely responsible for their own content.
ZHAW SML Career Services are entitled to publish findings from the fulfillment of the contract in anonymized form and to use these for scientific, non-commercial purposes.
As part of our events, photos and video recordings may be taken, which may include recognizable participants. By attending an event, the participant agrees that these recordings may be used and published for documentation, public relations, and marketing purposes (e.g., on our website, in social media, in print media, or other publications) – including cases where they are not expressly credited. Any recordings may only be used in connection with events organized by ZHAW SML Career Services. If a participant does not agree to the publication of their image, they should inform the Event Team on site beforehand.
Swiss law applies to all legal disputes related to ZHAW SML Career Services. The exclusive place of jurisdiction is Winterthur.
Disclaimer
In the event of discrepancies, the German version of the Terms and Conditions shall be deemed the correct version.